Riverbank IT Systems today announced it is extending its 24/7 IT support, managed services, cyber security and cloud services to businesses across Northern England and Northern Ireland.
The Glasgow & Edinburgh-based provider already supports hundreds of Scottish SMEs and is now offering the same practical, low-overhead service to Manchester, Leeds, Liverpool, Newcastle, Sheffield, Bradford, York, Hull, Belfast and Derry.
Routine support is delivered remotely by a 24/7 helpdesk. On-site work is arranged by planned visit from Glasgow or Edinburgh, so clients only pay for engineering time, not expensive regional sales offices.
Riverbank starts every engagement with a free IT audit that identifies unused licences, duplicated services and old contracts. Businesses receive a written report and can act on it themselves, hand it to another supplier, or ask Riverbank to implement the changes.
"We are not pretending to have a Manchester office we do not have," a spokesperson said. "We are honest about being Glasgow & Edinburgh-based and delivering value through remote support plus planned, high-quality on-site work when it is needed."
More information is available at https://www.riverbank-systems.com/it-support-uk/.