GLASGOW, 3 October 2026 — Businesses across Newcastle and the North East now have access to 24/7 managed IT support from Riverbank IT Systems, the Glasgow-headquartered firm expanding coverage across Northern England.
The offer is deliberately plain: engineers answer the phone around the clock, a continuous IT audit reads the licences, subscriptions, contracts and cloud spend, and findings are handed over in a plain-English written report — whether or not the business ever becomes a customer.
Riverbank states its model openly: offices in Glasgow and Edinburgh, remote-first 24/7 cover across the North East, and planned on-site visits for work that needs someone there in person — server moves, cabling, network installs and office fit-outs.
“Businesses have been burned by providers claiming local offices that turn out to be mailboxes,” says founder Timothy A. “We say where we are, and we say what it costs.”
The Glasgow cost base — no London sales office, no bloated account-management layer — is the firm's answer to the premium North East businesses often pay for managed IT.
“Scottish business does not run nine-to-five, and neither does the North East,” Timothy says. “If your IT support sleeps, it isn't support.”
A free thirty-minute IT cost audit is open to North East businesses and charities now.
The free thirty-minute IT cost audit is available to businesses and charities across Scotland, Northern England and Northern Ireland now, with findings delivered in a plain-English written report and no obligation to proceed.
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About Riverbank IT Systems: Riverbank IT Systems (Riverbank Solar Ltd, SC557063) is a Glasgow-headquartered managed IT provider with an Edinburgh base, founded by Timothy A. The firm provides 24/7 managed IT support, cyber security, Microsoft 365 management, cloud services, backup and disaster recovery, telecoms and IT consultancy to businesses and charities across Scotland, Northern England and Northern Ireland.
Contact: Timothy A., Riverbank IT Systems — tel 07967 928551 — https://www.riverbank-systems.com/ — Free IT cost audit: https://www.riverbank-systems.com/free-audit/