GLASGOW, 3 October 2026 — Riverbank IT Systems has extended its around-the-clock managed IT support to businesses across Liverpool and Merseyside, bringing a model built on engineer-answered phones and audit-first pricing.
The Glasgow-headquartered firm covers Merseyside remote-first, with 24/7 support staffed by its own Glasgow and Edinburgh engineers — “real engineers at 3am rather than an answering service” — and planned on-site visits for physical work such as server moves, cabling and network installs.
The entry point is a free thirty-minute IT cost audit: a rolling review of software licences, subscriptions, support contracts and cloud spend, delivered as a plain-English written report with no obligation.
“Most small businesses have never had anybody read their IT bill,” says founder Timothy A. “Thirty minutes is usually enough to find something worth fixing. When it isn't, we say so and leave.”
Riverbank also supplies managed IT support, cyber security, Microsoft 365 management, cloud, backup and disaster recovery, telecoms and IT consultancy, all on a “no fix, no fee” basis for support.
“Your server doesn't care where the engineer sits,” Timothy adds. “It cares that somebody competent is watching at three in the morning. We say where we are, and we say what it costs.”
The free thirty-minute IT cost audit is available to businesses and charities across Scotland, Northern England and Northern Ireland now, with findings delivered in a plain-English written report and no obligation to proceed.
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About Riverbank IT Systems: Riverbank IT Systems (Riverbank Solar Ltd, SC557063) is a Glasgow-headquartered managed IT provider with an Edinburgh base, founded by Timothy A. The firm provides 24/7 managed IT support, cyber security, Microsoft 365 management, cloud services, backup and disaster recovery, telecoms and IT consultancy to businesses and charities across Scotland, Northern England and Northern Ireland.
Contact: Timothy A., Riverbank IT Systems — tel 07967 928551 — https://www.riverbank-systems.com/ — Free IT cost audit: https://www.riverbank-systems.com/free-audit/