LIVERPOOL, 16 October 2026 — Liverpool's shipping, logistics and professional businesses can now have everyday IT problems fixed remotely for a fixed £39.99, under a no-contract repair service launched for the city region by Glasgow-based Riverbank IT Systems.
The Port of Liverpool and the logistics corridor around it support hundreds of SMEs — freight forwarders, hauliers, marine services, customs agents — whose offices run on the same ordinary PCs, email accounts and printers as any other business. When a booking system, email account or delivery-note printer fails, cargo does not wait.
Riverbank IT Systems fixes routine faults remotely for a fixed price: £39.99 plus VAT covers the first 20 minutes of diagnosis and repair. That covers most everyday failures — email outages, printer and network faults, malware and virus clean-ups, Microsoft 365 issues and machines that will not start. If a problem needs more time, replacement parts or an on-site visit, the firm quotes in writing before doing further work, and nothing extra is charged without approval.
"Port and logistics businesses work to other people's clocks — ships, ferries and delivery windows do not reschedule because your email is down," said Timothy A., founder of Riverbank IT Systems. "A remote engineer connected in minutes beats a callout booked for next week, and £39.99 is a price a depot manager can approve without asking anyone."
The service operates 24/7 — matching the port's own hours — with business-critical problems triaged within minutes. There is no contract and no monthly fee; firms pay only when something needs fixing.
Riverbank IT Systems serves Liverpool, the Wirral, Bootle, Knowsley and the wider Liverpool city region remotely from its Glasgow base.
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About Riverbank IT Systems: Riverbank IT Systems (Riverbank Solar Ltd, SC557063) is a Glasgow-born 24/7 IT support and cyber security provider serving SMEs across Scotland, Northern England and Northern Ireland from bases in Glasgow and Edinburgh. Most work is delivered remotely.
Contact: Timothy A., founder — 07967 928551 — https://www.riverbank-systems.com/fixed-price-it-repairs/