Glasgow, 7 October 2026 — Ask a small business owner what happens when they ring an IT company about a single broken laptop, and most will tell you the same thing: nobody calls back.
Timothy A., founder of Glasgow-based Riverbank IT Systems, has made those unwanted jobs the heart of his business. For £39.99 plus VAT, Riverbank's engineers take on the printer that will not print, the MacBook that will not boot, the Wi-Fi that drops every afternoon, the email that stopped syncing, the iPad with a cracked screen and the PC that takes ten minutes to log in.
"The industry has decided that if you are not signing a three-year contract you are not worth the call," Timothy said. "I think that is a disgrace. A ten-minute fix can keep a hairdresser, a garage or a charity trading for the day. We do those jobs because we are the best and most experienced at them — and because somebody should."
The fixed price covers the first 20 minutes of remote support. If the problem needs more, the extra work is quoted in writing before it starts; parts and on-site visits are quoted separately. Urgent issues are picked up within 5 to 10 minutes and same-day slots are available. Businesses can use Riverbank alongside an existing IT supplier.
Born and raised in Glasgow, Timothy keeps the company lean and low-overhead and supports customers 24/7, mostly remotely, across Scotland, Northern England and Northern Ireland, with planned on-site visits where needed.
About Riverbank IT Systems Riverbank IT Systems is the trading name of Riverbank Solar Ltd (SC557063), a Glasgow- and Edinburgh-based 24/7 IT support and cyber security provider for SMEs.
Media contact Timothy A. — 07967 928551 — https://www.riverbank-systems.com/fixed-price-it-repairs/